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Dear Tim,

Although you know how delighted I am at the quality of the restoration that you have recently carried out on my Morris Minor (known to the family as "Beryl" for the 29 years during which it, or rather "she", has been in our possesion), I wanted to express my thanks in writing. The car looks quite superb; it is a pleasure to look at with its deep, shiny and flawless paintwork, and to drive without risk (which arose recently) of the doors opening on roundabouts!

She is almost certainly in an even better state than on the day she first emerged from the Cowley factory back in 1967. Neighbours and friends have expressed their admiration too, along with their delight that the car is good for another 30 years. I have the feeling that when we move house, as we plan to do in the near future, they will miss the car more than they do us! But this is probably not an uncommom fate for Morris Minor owners.

As well as expressing my thanks for the restoration work, I felt that a letter from me was long overdue to express my appreciation of the care which you have put into looking after Beryl in the many years (21 I think) since we first came to you. I have always been struck by the friendliness, honesty and thoroughness of the service which you have provided. I have never had any sense of being pressed into un-necessary expenditure; your clear priority has always been directed towards keeping "Beryl" safely and economically on the road. I have never had the slightest difficulty in explaining to friends (all of whom drive modern and less sustainable cars) why I take my car all the way down to Bristol to be serviced. In short, I have always felt able to place complete trust in you and your colleagues.

Thank you again to you, to Andy, to your team and of course to Mr. Ware for the excellent service that you have provided. I wish you and your business well for the future, as you know that hundreds of your customers do too, and I look forward to many more years of association with you.

Yours sincerely

Richard Wailling

(St. Albans, Herts)

 

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Hi Tim

          I thought I'd drop you a quick message to say thank you to you and your team for the work done on my traveller. The underside does certainly look so much better for it. Also, with the benefit of hindsight, the replacement of the front suspension was the right idea.

The handling and the general feel of it is so much better. And no more clonking. Brilliant!

Again , Many thanks

Phil, 2011

 

"I must say it has been a genuine pleasure in dealing with all of you. I can see why the product and company are successful. The personal attention and overall competance are a rare combination today." Lindsay Gordon, 2011

 

"Andy, and all the team,

Very many thanks for all you did yesterday, and in all the work in doing the car.
Yesterday we did travel back on the A46, but it took a long time! We did stop for lunch, but it was so comfortable in the Morris.
It already has a nickname, the roller skate, it goes into roundabouts on rails!!
Last night it got a lot of attention, and won its class, a great big cup!! 
There were a lot of Morris Minor people there, and they thought you had done a great job,

Keep up the good work, and thank all of the staff for me. " Malcolm, 2011 

 

" My Morris still gives me an enormous amount of pleasure and I am constantly being stopped by folks who want to talk about "her". I always give CWMMC a big billing. Last week it was a crowd of American golfers in North Berwick High Street armed with cameras."  Pamela, 2011

 

Dear Tim and Andy


The conversion has obviously made a different car from the "former model" and we were very pleased and impressed with the standard of workmanship and care that was taken by all those who carried out the work. The attention to detail you paid to all aspects, including repairs to the underside, with odd rattles etc that had been there previously now corrected in the process. We feel that your company deserves all the welalth of praise and comments that you recieve in the press and publications surrounding the Morris Minor world. Following the recent conversion and repairs to our car, we felt that we should write and thank you for the excellent work you and your team carried out.

We wish you all the very best for the future of your company. As you are now celebrating your 35th anniversary we would like to offer a little something in appreciation of a fine job" Vicky & Geoff, 2011

 
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The Businessman,The Buddhist and The Morris Minor (part 1)

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Charles Ware's Morris Minor Centre

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